Privilege Aluxes - Isla Mujeres

Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Privilege Aluxes - Isla Mujeres

Free Wi-Fi

Free Wi-Fi in public areas

Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Dining room

Snack bar

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Privilege Aluxes - Isla Mujeres is a 5-star venue positioned about 3.5 km from Hacienda Mundaca, National park El Garrafón and Cancun Underwater Museum. Privilege Aluxes - Isla Mujeres has been welcoming guests to its elegant rooms since 2008.

Privilege Aluxes - Isla Mujeres is set near by the pristine white-sand beach. The property is set within 4 km distance from Isla Mujeres city center.

A mall and a market are located nearby.

Privilege Aluxes - Isla Mujeres is within a 30-minute drive to Cancun International airport.

Rooms

Privilege Aluxes - Isla Mujeres is a charming 5-story building that offers 124 rooms featuring flat-screen TV, high-speed internet, a dining area, a refrigerator and climate control. Some rooms have the ocean view. They provide bathrooms with a hairdryer, a shower and a Jacuzzi.

Eat & Drink

In the morning a continental breakfast is served at the café. The hotel features a gourmet restaurant serving Asian cuisine. At the welcoming night bar guests will enjoy a selection of soft drinks, wines and refreshments. Guests can eat at JAX Bar & Grill and Satay Restaurant, situated within a 5-minute walk of the venue.

All visitors are offered a buffet breakfast for a fee. 

Services

The hotel offers a beauty salon, an ATM and a barber shop for general needs and a business corner, a conference room and laptops for corporate travelers.

Relax

Privilege Aluxes - Isla Mujeres also has a mini club, a play area and cots for guests travelling with children. Aquafit and a gym are provided on-site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

No parking available.

Year renovated:   2008.  Number of floors:   5.  Number of rooms:   124.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Souvenir shop
  • Hairdresser
  • Beauty salon
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving center
  • Scuba diving
  • Snorkeling
  • Sailing
  • Table tennis
  • Fishing

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Swim-up bar
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Animation team
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • City view
  • Pool view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Mirror
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries
  • Lighted makeup mirror

Self-catering

  • Kitchen
  • Refrigerator

Bedroom

  • Premium bedding
  • Goose feather pillows

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 90 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Privilege Aluxes - Isla Mujeres Isla Mujeres location
Show big map »

Hotel Address:

Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400

Get directions
City Center
  • Isla Mujeres
    2.1 mi
Airports
Restaurants
  • JAX Bar & Grill (cuisine: American)
    200 ft
  • Minino's Cocteleria (cuisine: Mexican)
    200 ft
Beaches
  • Garrafon de Castilla
    4800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    124

Hotel Awards

MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes - Isla Mujeres

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Privilege Aluxes - Isla Mujeres photos Room
Guest Room
City view
  • Room size:

    485 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Mirror
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Refrigerator
  • Media:LCD TV
  • Wake up service
  • iPod docking station
  • DVD player
  • Clock-radio
  • Radio
Room Description:

Standard|Standard Room - Breakfast Included

Privilege Aluxes - Isla Mujeres photos Room
Standard King Room
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Terrace
  • Ironing facilities
  • Dining:Coffee/tea maker
  • Media:Wake up service
Room Description:

Standard|1 King - Non-Smoking - Standard - City View

Privilege Aluxes - Isla Mujeres photos Room
Superior Double Room
City view
  • Room size:

    485 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Mirror
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:LCD TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Superior|Superior room with Whirlpool bath - Breakfast Included

Privilege Aluxes - Isla Mujeres photos Room
Superior King Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Terrace
  • Ironing facilities
  • Dining:Coffee/tea maker
  • Media:Wake up service
Room Description:

Superior|1 King - Non-Smoking - Superior - City View

Deluxe Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Suíte Deluxe

Privilege Aluxes - Isla Mujeres photos Room
Deluxe Suite
City view
  • Room size:

    1080 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Mirror
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Refrigerator
  • Media:LCD TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Clock-radio
  • Radio
Room Description:

Suite|Deluxe Suite - Breakfast Included

Privilege Aluxes - Isla Mujeres photos Exterior
Honeymoon Suite
Pool view
  • Room size:

    485 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Bedding:Sofa
  • Dining:Mini-bar
  • Bottled water
  • Media:TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Suite|Honeymoon Suite

Luxury Suite
  • Max occupancy:

    3 persons

  • Check Prices

Privilege Aluxes - Isla Mujeres Location

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  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center2.0 mi

Local attractions

  • Dolphin Discovery Isla Mujeres1.7 mi
    Isla Mujeres
  • Tortugranja 2.5 mi
    Carretera Sac Bajo Km 5
  • Playa del Norte4.1 mi
    Playa Norte, Isla Mujeres
  • Garrafon Natural Reef Park2.4 mi
    Km 6 Carr Garrafon
  • Captain Dulche's Museum3.5 mi
    Carretera a Garrafon Km 4.5, Isla Mujeres

Near the hotel

  • Garrafon de Castilla4800 ft
    Isla MujeresMexico

    Restaurants nearby

    • JAX Bar & Grill200 ft

      Address: Av. Adolfo Lopez Mateos
      Phone: 214-295-7104

      69% likes this, based on 509 reviews
      Cuisine: American
      Price Range: USD 9 - USD 37

    • Picus Cockteleria200 ft

      Address: Av. Rueda Medina
      Phone: 998/129-6011

      75% likes this, based on 157 reviews
      Cuisine: Mexican

    • Tortilla Real Maya200 ft

      Address: Ave. Rueda Medina # 122
      Phone: 52 998 8771842

      75% likes this, based on 60 reviews
      Cuisine: Mexican
      Price Range: USD 3 - USD 5

    • Minino's Cocteleria200 ft

      Address: Av. Rueda Medina

      70% likes this, based on 188 reviews
      Cuisine: Mexican

    • Restaurant Bar Velazquez200 ft

      Address: Av. Rueda Medina
      Phone: 9988446763

      78% likes this, based on 78 reviews
      Price Range: USD 10 - USD 15

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2008
    • Number of floors:
      5
    • Number of rooms:
      124

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes - Isla Mujeres

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge

    Hotels nearby
    Cancun Bay Resort
    3 stars
    13 km
    Hotel Batab Cancun
    3 stars
    13 km
    Cities nearby

    Privilege Aluxes - Isla Mujeres Reviews

    Guest reviews are submitted by our customers after their stay at Privilege Aluxes - Isla Mujeres

    Average guest rating

    8.6out of 10
    Superb
    Based on 36 reviews

    Rating by category:

    Value
    9.0
    Location
    8.7
    Service
    8.7
    Rooms
    9.0
    Dining
    8.0

    Guest reviews

    • Older travelers
      9.6

      very lovely stay at the hotel, we booked the suite delux which was much larger and more comfortable that the standard rooms, location great, breakfast buffet included was an added benefit to booking the hotel.

      only problem was that we could not access the internet from the room due to some type of blockage. this would have been a bigger problem if we had to do business. the hotel tried to assist but didn't know why the room couldn't get the signal when others could

    • Family with children
      10.0

      The Privilege has an excellent location at North Beach on the island. the accomodations are wonderful, the staff friendly, and the service impeccable. One note, as the Privilege is in the middle of a small tight knit community on the small island, they attempt to not embrace the local merchants and community by roping off their beach area and banning the merchants from their "area". One would love to see management understand that they can contribute to the local economy by just allowing free enterprise. Never the less, we had a wonderful vacation and would go back tomorrow.

    • Single
      8.8

      Very clean, spacious rooms. Extremely close to the action. The beach out front was a little busy for my liking, although a more tranquil and larger beach was a short walk away.

      Ask for a room away from the street side. There is a school across the street and the children are up early in mexico. The staff is eager and willing to upgrade or change rooms as necessary.

    • Family with children
      7.0

      really nice room - excellent staff - beautiful scenery

      No water sports offered - limited menu - no night life offered

    • Couple
      10.0

      The friendly staff, proximity to the beach and room with a fantastic view

      The fire lights in the bedroom lit the room every three seconds (we wore eyemasks), the shower took a couple of days for the staff to unblock it, and the room was more for design than functionality

    • Older travelers
      9.2

      The breakfast buffet was great everyday

      They were nit the greatest at keepng scheduled appointments and never got a second cur of coffee other improvement in scheduling activities and keeping with promised times and highe quality service it was a great stay

    • Group of friends
      8.8

      Very nice rooms Excellent location. Nice pool, friendly staff. Even The basic room is very nice too. Clean and modern

      The food.I was here 3 years ago,when they first opened. Food was awful then, but I gave it a chance and time to improve. I was also there with an all inclusive package, so I figured food is not as good when included. WRONG! Food (except breakfast) is disgusting! even a simple Hamburger.Chewy, bottom of the line meat, cold dishes..nice presentation though! There are so many excellent local choices I would recommend eating elsewhere. Ask locals recommendations.Check-in is still a super unorganized. Poor set up by management.Design and construction failures and some maintenance slip ups in rooms;huge smelly/moldy water leak in toilet area wall, non working kitchen faucet.Cheap deals bring in some loud & trashy guests

    • Older travelers
      8.2

      Great location and amenities.

      Room service food was terrible. Landscaping around the pool is under construction/needs to mature.

    • Couple
      8.2

      The rooms very clean and spacious, the pool really nice and hot tubs for free, the Internet is available throughout the hotel

      Location is not right on the beach

    • Couple
      5.0

      The staff was very nice but not very informative. When we needed more towels, money exchanged or help getting a cab we were told they didn't know what to do. They were pleasant but with a lot of new staff training, we had to go out of our way for what my families hotels did no problem.

      The staff appeared confused with our drinks, trying to overcharge for items we didn't order. We felt like we had to double check everything rather than just enjoy and relax. Again, staff was nice just unsure of what they were doing.

    • Older travelers
      8.2

      Staff was friendly and helpful. I would recommend that the hotel limit renting out the rooms near the school and road construction or at the least put their week long guests in a more quiet area of the hotel.

    How to reach hotel

    hotel Privilege Aluxes - Isla Mujeres Isla Mujeres location
    Show big map »

    Hotel Address:

    Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, Mexico, 77400

    Get directions
    City Center
    • Isla Mujeres
      2.1 mi
    Airports
    Restaurants
    • JAX Bar & Grill (cuisine: American)
      200 ft
    • Minino's Cocteleria (cuisine: Mexican)
      200 ft
    Beaches
    • Garrafon de Castilla
      4800 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2008
    • Number of floors:
      5
    • Number of rooms:
      124

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedIsla MujeresPrivilege Aluxes - Isla Mujeres

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge